top of page
A Supportive Hug

Mental Health Resources


Suicide Prevention


You're not alone

Whether you have struggled with suicide yourself or have lost a loved one, know you are not alone. Hear about personal experiences from people in your local community whose lives have been impacted by suicide.

Are you in a crisis? Call 800-273-8255 or text TALK to 741741


We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.


What to Do When You're Feeling Hopeless or Thinking About Suicide

Free or Low-Cost Therapy in Newport News

The Trevor Project

The Trevor Project provides 24/7, free and confidential support for LGBTQIA+ youth (ages 13-24) in distress, offering suicide prevention, crisis support, and resources, via phone, text, and chat.

Call: 1-866-488-7386

Text: 678-678

Child Abuse

Child Protective Services (CPS)

How to Report Child Abuse or Neglect

Virginia: 804-786-8536

Out-of-State: 1-800-552-7096

Virginia Mandated Reporters

Local Departments of Social Services

Virginia Relay

Virginia Relay enables people who are Deaf, Hard of Hearing, DeafBlind, or have difficulty speaking to communicate by TTY (text telephone) or another assistive telephone device with anyone who uses a standard phone.

  • TTY: 800-828-1120

  • Voice: 800-828-1140

  • Captioned Telephone Service: 877-243-2823

  • Speech-to-Speech: 866-221-6784

  • Visually Assisted Speech-to-Speech: 800-855-8220

  • Spanish: 800-855-8200

Related Links

Child Abuse & Foster Care Prevention
CPS Accountability System Reports
CPS Appeals
CPS Forms/Applications
CPS Manuals
CPS Publications
CPS Reports & Studies
Child Death Review
Domestic Violence Guidance Manual
Gun Safety (PDF)
Mandated Reporters - Training & Resources
Permanency Matters Newsletters
Safe Sleep 365
Shaken Baby Syndrome
Water Safety (PDF)

The goal of Child Protective Services (CPS) is to identify, assess and provide services to children and families in an effort to protect children, preserve families, whenever possible, and prevent further maltreatment. Child Protective Services is non-punitive in its approach and is directed toward enabling families to provide adequate care for their children.

Local departments of social services are responsible for receiving reports of abuse and neglect; conducting investigations to determine the validity of the CPS reports; and providing services that enhance child safety and prevent further abuse and neglect to families and children.

CPS also develops statewide public awareness and education programs and administrates state and federal grants to prevent abuse and neglect.

Child Abuse & Neglect Hotline

The Virginia Department of Social Services operates a statewide Child Protective Services (CPS) Hotline 24/7 to support local departments of social services by receiving reports of child abuse and neglect and referring them to the appropriate local department of social services. The CPS Hotline is staffed by trained Protective Service Hotline Specialists.

Anyone can report suspected child abuse or neglect to a local department of social services or to the CPS Hotline. Callers will be asked to provide as much information as possible about the child, the alleged abuser and the incident. You are not required to give your name when you make the report, but if you do identify yourself, the local department of social services will be able to contact you for further information if needed and will be able to inform you of actions that were taken.

Each report is sent to the proper local social service agency to be evaluated to determine whether the report information meets the legal definition of child abuse or neglect and whether CPS has the authority and responsibility to conduct a family assessment or an investigation to determine the child's immediate safety needs and to determine if the family needs services.

Criteria for Child Abuse


  • Alleged victim is under the age of 18 at the time of the report

  • Alleged abuser is in a caretaking role

  • Alleged abuse or neglect meets the definition of abuse or neglect as defined by the CPS laws, regulations and policy

  • The Virginia Department of Social Services local agency has jurisdiction to respond to the report


Hotline Numbers

  • In Virginia:(804) 786-8536

  • Out-of-state: (800) 552-7096

Recognize the Signs of Child Abuse

National Center for Missing & Exploited Children's CyberTipline

Call 1-800-843-5678

National Sexual Assault Hotline: Confidential 24/7 Support

or call 800-656-4673

National Sexual Assault Hotline Chat

Talk to someone live and anonymously.

Spousal Abuse

National Domestic Violence Hotline

Hours: 24/7. Languages: English, Spanish and 200+ through interpretation service 

Learn more


The Hotline

Spousal Abuse Laws

Transitions Family Violence Services

Address: 240 Chapel St, Hampton, VA 23669


Open ⋅ Closes 5PM

Phone(757) 722-2261

The Center for Sexual Assault Survivors

Address: 718 J Clyde Morris Blvd B, Newport News, VA 23601


Open ⋅ Closes 5PM

Phone(757) 599-9844


Free or Low-Cost Counseling in Newport News

Innerbody - Eric Rodriguez

Eric Rodriguez from Innerbody has written an article for those thinking about using online therapy and how to get the most out of it. Online therapy has been around for years, but telehealth platforms have surged in popularity during COVID-19. Today, there are numerous online options for clients seeking support. 

Read his article at the link below.

Leave this page safely

You can quickly leave this page by clicking one of the hearts anywhere on this page.

To browse these resources safely, be sure to regularly clear your browser history.

bottom of page