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CANLINK focuses on placing chronically homeless individuals and families into suitable housing, with ongoing case management and community support to help them achieve stability and self-sufficiency, often within a two-year period. 

A grant-funded referral-based Permanent Supportive Housing Program.


by referral only

Eligibility requirements include a disabled head of household, and chronic homelessness (characterized by 1 year of continuous homelessness, or at least 4 instances in 3 years).

Families are not required to be chronically homeless.


Clients often face mental/physical disabilities, domestic violence, or serious illnesses.

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CANLINK I and IV provides permanent supportive housing to homeless adults with disabilities, and includes children when the adults have been accepted into the housing program(s). CANLINK provides on-going case management, in-home, or at LINK and other community sites, dependent upon the type of services the clients are receiving. One/one case management and individualized service/case plans developed at entry by the case manager and the client(s) help to assist both the client(s) and case manager(s) in knowing what hurdles the client has to overcome as they begin to work towards self-esteem and self-sufficiency. CANLINK I places chronically homeless and homeless individuals and families into suitable housing units dependent upon household size/number of persons in the household(s). The on-going case management and community referrals and support provided to the residents of CANLINK programs assist all involved in achieving life stability, self-sufficiency, oftentimes within a two year period, sometimes longer time is needed for the more difficult individuals/families with multiple hurdles to address, i.e. mental illness and HIV/AIDS, or serious medical conditions which prevent them from fully participating in CANLINK program activities. Case managers review the individualized case plans with the clients at least once every month to three months, dependent upon how capable the client is and what challenges they face with mental and/or physical disabilities. Other activities include separate groups for men, women, and children/youth. The children/youth involved in the CANLINK programs are offered multiple educational and experiential programs and outings for them to experience, learn and engage in services that they are often very skeptical of initially. Oftentimes the children/youth are angry that their parent(s)/caregiver(s) who have perhaps abandoned them during the adult’s bouts of illness/substance use, thus creating many barriers to overcome to bring the children/youth more in line of the developmental stages of children/youth of their age group. LINK maintains the child/(ren) involvement with LINK run children/youth programs utilizing play, music and art therapies, and outings, and weekends away from families to help them to adjust to their lives that have been out of their reach. In due course many of the children/youth go onto join larger community groups like Boys and Girls Club where the children/youth are now at the mental age level of others who are members of these larger organizations. The children/youth also participate in fund-raising activities and volunteerism even at very young ages, at and for LINK, this helps with confidence building and provides experiential opportunities for them. The target populations must meet HUD criteria, that is to be an adult of at least 18 years of age, one of the adults in the household has to meet the disability criteria set forth by HUD and be chronically homeless if single and be homeless if family(s) with children. The target population usually suffers some form of mental/physical disability, domestic violence, HIV/AIDS infected/affected or terminally ill. The activities include weekly in-home case management when first entering to every two weeks, to once per month as the clients stabilize and do not need such intensive in-home case management. Volunteers assist staff with the very basics of housekeeping, money management, budgeting, and other service providers provide ancillary services to compliment each individuals case plan, other providers may work in the client’s home or at a local interfaith fellowship hall or kitchen in groups with the CANLINK clients. Current staff will continue to manage the cases of each individual/family unit of service. ​ Community Collaboration: LINK would not be able to place the high numbers of individuals/families into permanent supportive housing without strong community collaboration. Each agency LINK works with who are located throughout the Peninsula assists LINK in continuing case management for specialized needs until the client no longer requires the assistance of the referring agency. LINK also utilizes other agencies programs to assist in providing some of the self-sufficiency programs offered to the CANLINK clients in order to keep them from returning to the streets.


Case managers play a crucial role in providing personalized support and guidance to individuals and families in CANLINK. They collaborate closely with clients, assessing their unique needs, strengths, and challenges. Case managers develop and regularly review individualized case plans, setting achievable goals for clients' stability and self-sufficiency. They facilitate access to housing, medical care, social services, and community resources, ensuring that clients receive the necessary assistance to overcome barriers and achieve their objectives. Continuous monitoring and adjustment of plans based on clients' progress and evolving circumstances are integral to the case manager's role. Regular interactions, ranging from weekly to monthly, help clients navigate their journey toward improved well-being.


Case managers also provide emotional support, advocacy, and guidance, empowering clients to develop essential life skills, manage their finances, and build a sense of independence. In more complex cases, such as those involving mental health issues or serious medical conditions, case managers collaborate with other service providers to create a comprehensive support network. Through their dedication and holistic approach, case managers contribute significantly to the positive outcomes and transformative experiences of those they assist. CANLINK case managers also attempt to facilitate socializing and relationship building by hosting events, such as the annual Cook Out, Christmas Dinner Party, Share the Spirit, and more.

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